Cakeloo Bakery ("we", "us") operates an online ordering website for fresh bakery products in Patna, Bihar. This policy explains how we collect and use your information when you place an order or contact us.
Information we collect
When you checkout, we collect your name, phone number, email address, delivery address and pincode (for delivery orders), order details, and payment status. Payments are processed by Razorpay; we do not store your full card or UPI credentials on our servers.
How we use it
We use your data to fulfil orders, send order confirmations and updates (email and, if you opt in, WhatsApp), improve our service, and comply with applicable law. We do not sell your personal data to third parties.
Retention & security
Order records are kept as needed for accounting, customer support, and legal requirements. We use reasonable technical measures to protect data in transit and at rest.
Your rights
You may request access, correction, or deletion of your personal data by emailing us at the contact address shown above. You may withdraw WhatsApp marketing consent at any time by contacting us.
Updates
We may update this policy from time to time. The latest version will always be published on this page with a revised date.