Privacy Policy

Effective Date: 28-09-2024
Jurisdiction: Bihar, India

Introduction

This Privacy Policy describes how Cakeloo (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from https://cakeloo.com (“Site”). By using our Site, you consent to the practices outlined in this policy.

Information We Collect

We may collect the following types of personal information:

Identity Data: Name, email address, phone number, and delivery address.
Transaction Data: Order history, payment details, and delivery information.
Technical Data: IP address, browser type, device information, and cookies.
Usage Data: Information about how you use our website and services.

How We Collect Information

When you place an order or create an account.
When you subscribe to our newsletter or marketing communications.
Through cookies and similar tracking technologies.
When you contact us via forms, email, or phone.

Use of Your Information

We use your information to:

Process and deliver your orders.
Communicate with you regarding orders, support, or promotions.
Improve our website, products, and services.
Comply with legal and regulatory obligations.

Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Sharing Your Information

We may share your personal information with:

Delivery Partners: To fulfill and deliver your orders.
Payment Processors: For secure payment transactions.
Service Providers: For website maintenance, analytics, and marketing.
Legal Authorities: If required by law or to protect our rights.

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information only as long as necessary for the purposes set out in this policy or as required by law. For example:

Order and transaction data: 5 years (for accounting/legal purposes).
Contact form submissions: 6 months.
Analytics data: 1 year.

Your Rights

You have the right to:

Access, correct, or delete your personal information.
Withdraw consent for marketing communications at any time.
Object to or restrict certain processing activities.

To exercise these rights, contact us at info@cakeloo.com.

International Transfers

If your data is transferred outside India, we ensure it is protected by appropriate safeguards in compliance with applicable laws4.

Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected such information, we will delete it promptly

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Email: info@cakeloo.com
Phone: +91 092294 48275
Address: New Police Lines, near Golghar, Rajapur, Raja Ji Salai, Lodipur, Bihar, India

This policy is governed by the laws of Bihar, India. We may update this policy from time to time; please review it periodically for changes.